When answering this question, focus on your direct experience with managing utility operations and maintenance. Highlight specific roles and responsibilities you've had in overseeing services such as water, gas, and electricity. Provide examples of challenges you've faced and how you addressed them, as well as any improvements or efficiencies you implemented. Mention any relevant tools, technologies, or methodologies you used. For example:
"In my previous role as a Utility Manager at XYZ Company, I was responsible for overseeing the daily operations and maintenance of our water and gas services. One of the key challenges we faced was reducing downtime during maintenance activities. I implemented a predictive maintenance program using advanced monitoring tools, which reduced downtime by 20%. Additionally, I led a team of 15 technicians, ensuring they were well-trained and equipped to handle any issues that arose. This proactive approach not only improved service reliability but also enhanced customer satisfaction."
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