When answering this question, highlight your proficiency with tools and software that are commonly used in the travel industry. Mention any specific booking systems (e.g., Amadeus, Sabre), customer relationship management (CRM) software, and other tools that help in itinerary planning, communication, and sales tracking. Provide examples of how you have used these tools to improve your workflow and client satisfaction. For instance:
"I am proficient in using Amadeus for booking flights and managing reservations. Additionally, I use Salesforce as our CRM to keep track of client interactions and preferences, which helps in providing personalized travel recommendations. I also utilize tools like Google Workspace for collaboration and communication with clients and team members. These tools have significantly streamlined my workflow and enhanced the overall client experience."
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