When answering this question, emphasize your problem-solving skills, ability to stay calm under pressure, and your experience with handling unexpected changes. Provide specific examples from your past experience where you successfully managed last-minute travel changes or cancellations. For instance, you could say:
"In my previous role, I often dealt with last-minute travel changes. One particular instance was when a client's flight was canceled just hours before departure. I quickly assessed alternative options, communicated with the client to keep them informed, and managed to book a new flight within a short time frame. My ability to stay calm and focused allowed me to resolve the situation efficiently, ensuring the client was satisfied with the outcome."
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