When answering this question, focus on a specific instance where you effectively handled a travel-related issue for a client. Start by briefly describing the context and the problem the client was facing. Then, explain the steps you took to resolve the issue, emphasizing your problem-solving skills, resourcefulness, and customer service abilities. Conclude with the positive outcome and any feedback you received from the client. For example:
"A client once called in a panic because their flight was canceled due to bad weather, and they needed to attend an important business meeting the next day. I quickly checked for alternative flights and found a suitable one with a different airline. I also arranged for a hotel stay near the airport for the night and ensured the client was rebooked on the earliest flight available. The client was extremely grateful and later sent a thank-you note to our agency, praising my quick thinking and dedication."
Stand out from the crowd with video applications! Make your video applications in minutes and show the real you.