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What strategies do you use to handle last-minute changes or cancellations?

Your Answer

How To Answer This Question?

When answering this question, emphasize your ability to stay calm under pressure and your proactive approach to problem-solving. Mention specific strategies you use, such as having backup plans, maintaining good relationships with service providers, and using technology to quickly find alternatives. Provide examples from past experiences where you successfully managed last-minute changes or cancellations.

Example: "In my previous role, I always ensured to have a list of alternative accommodations and transport options ready. Once, a client's flight was canceled last minute, and I quickly arranged an alternative flight and hotel stay by leveraging my network of contacts and using real-time booking tools. This ensured the client’s trip continued smoothly without significant delays."

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