This question is designed to gauge your technical proficiency and organizational skills. When answering, mention specific tools and software that are commonly used in the travel industry, such as Global Distribution Systems (GDS) like Amadeus, Sabre, or Galileo, as well as Customer Relationship Management (CRM) systems. Provide examples of how you have used these tools to streamline booking processes and manage client information effectively. For instance, you might say:
"I regularly use Amadeus for booking flights and managing travel itineraries. Additionally, I utilize Salesforce as our CRM to keep track of client preferences and booking history. This combination allows me to provide personalized service and ensure that all travel arrangements are handled smoothly."
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