When answering this question, focus on a specific instance where you successfully communicated complex technical information to a non-technical client. Start by briefly describing the context and the technical information that needed to be conveyed. Then, explain the approach you took to simplify the information, such as using analogies, visual aids, or breaking down the information into smaller, more digestible parts. Highlight any positive outcomes or feedback from the client as a result of your explanation. For example:
"In my previous role, I had to explain the benefits of a new VoIP system to a client who had limited technical knowledge. I started by comparing the VoIP system to a traditional phone system, using simple analogies to highlight the differences and advantages. I also used visual aids to show how the system would be integrated into their existing infrastructure. By breaking down the information and using relatable examples, the client was able to understand the benefits and decided to proceed with the implementation. They later expressed their appreciation for the clear and concise explanation."
Stand out from the crowd with video applications! Make your video applications in minutes and show the real you.