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How do you handle feedback and criticism from customers or superiors?

Your Answer

How To Answer This Question?

When answering this question, emphasize your openness to feedback and your proactive approach to improvement. Explain that in a kitchen environment, feedback is essential for maintaining high standards and ensuring customer satisfaction. Provide an example of a time when you received constructive criticism, how you responded positively, and the steps you took to improve. For instance, you might say:

"I believe feedback is vital for personal and professional growth. When I receive feedback, I listen carefully and take notes to ensure I understand the points being made. For example, once a customer mentioned that a dish was too salty. I took their feedback seriously, discussed it with the executive chef, and we adjusted the seasoning levels. This not only improved the dish but also enhanced my skills in balancing flavors."

This shows that you value feedback, are willing to learn, and can implement changes effectively.

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