When answering this question, focus on demonstrating your ability to handle conflict professionally and maintain a positive work environment. Start by briefly describing the situation, then explain the actions you took to address the issue, and finally, highlight the positive outcome or what you learned from the experience.
Example:
"In my previous role as a Sous Chef, there was an instance where a line cook was consistently late, which was affecting the team's performance. I decided to have a private conversation with the cook to understand the reasons behind the tardiness. It turned out that he was facing personal issues that were impacting his punctuality. I worked with him to adjust his schedule temporarily and provided resources for support. As a result, his punctuality improved, and the team's performance stabilized. This experience taught me the importance of empathy and proactive problem-solving in maintaining a cohesive team."
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