When answering this question, focus on your approach to training and educating staff about wine. Highlight any specific strategies or methods you use, such as hands-on training, wine tasting sessions, or educational materials. Mention the importance of making the training engaging and accessible, and provide examples of how you've successfully educated staff in the past. For instance, you might say:
"I believe in a hands-on approach to educating restaurant staff about wine. I organize regular wine tasting sessions where staff can experience different wines and learn about their characteristics. I also provide educational materials, such as tasting notes and pairing guides, to reinforce their learning. Additionally, I encourage staff to ask questions and engage in discussions to deepen their understanding. In my previous role, I implemented a monthly wine education program that significantly improved the staff's confidence and knowledge about wine, leading to better customer service and increased wine sales."
Stand out from the crowd with video applications! Make your video applications in minutes and show the real you.