When answering this question, emphasize your understanding of conflict resolution techniques and your ability to apply them in a school setting. Discuss specific strategies you use, such as active listening, mediation, and fostering open communication. Provide examples from your past experience where you successfully resolved conflicts among students. Highlight your ability to remain neutral, your empathy, and your commitment to creating a safe and supportive environment for all students.
Example: "In my previous role, I encountered a situation where two students had a disagreement that was affecting their classroom performance. I first met with each student individually to understand their perspectives. Then, I facilitated a mediation session where both students could express their feelings and work towards a mutual understanding. By encouraging open communication and empathy, we were able to resolve the conflict and restore a positive classroom atmosphere."
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