Handling confidential information is a critical aspect of a school counselor's role. When answering this question, emphasize your understanding of confidentiality laws and ethical guidelines, such as FERPA (Family Educational Rights and Privacy Act) and ASCA (American School Counselor Association) Ethical Standards. Provide examples of how you have maintained confidentiality in past roles, and discuss the importance of creating a safe and trusting environment for students. For instance, you might say:
"In my previous role, I always ensured that any information shared by students was kept confidential unless there was a risk of harm to the student or others. I am well-versed in FERPA regulations and ASCA ethical standards, which guide my practice. For example, a student once shared personal issues that were affecting their academic performance. I provided support and resources while ensuring their privacy was maintained, only disclosing information when absolutely necessary and with the student's consent."
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