Can you provide an example of a time when you successfully closed a difficult sale?

Your Answer

How To Answer This Question?

When answering this question, focus on a specific instance where you faced significant challenges in closing a sale and how you overcame them. Structure your response using the STAR method (Situation, Task, Action, Result):

1. Situation: Describe the context and the challenges you faced. For example, the client might have had budget constraints, stringent requirements, or initial reluctance.
2. Task: Explain your responsibility in this situation. What was your goal?
3. Action: Detail the steps you took to address the challenges. Highlight your problem-solving skills, persistence, and any creative strategies you employed.
4. Result: Share the outcome of your efforts. Quantify your success if possible (e.g., "I closed a $50,000 deal" or "The client became a long-term customer").

Example:

"In my previous role, I was tasked with selling a new line of chemical products to a large manufacturing company. The client was initially hesitant due to budget constraints and concerns about the product's efficacy. I arranged multiple meetings to understand their specific needs and concerns. I provided detailed product demonstrations and offered a flexible payment plan to address their budget issues. Additionally, I shared case studies and testimonials from other satisfied clients. Through persistent follow-ups and addressing all their concerns, I successfully closed the deal, resulting in a $100,000 sale and a long-term partnership with the client."