Handling rejection is a crucial skill for a Sales Associate, as it directly impacts your ability to stay motivated and continue performing well. When answering this question, emphasize your ability to stay positive and learn from each experience. Provide a specific example where you faced rejection, explain how you handled it, and what you learned from the situation. For instance, you might say:
"In my previous role, I often encountered customers who were not interested in our products. Instead of taking it personally, I viewed each rejection as an opportunity to improve my approach. I would politely thank the customer for their time, reflect on the interaction to identify any areas for improvement, and then apply those insights to future customer engagements. This approach not only helped me to stay motivated but also improved my sales techniques over time."
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