When answering this question, emphasize your systematic approach to identifying, documenting, and resolving discrepancies or non-conformities. Mention specific steps you take, such as conducting a root cause analysis, collaborating with relevant departments, and implementing corrective actions. Provide an example from your past experience where you successfully managed a non-conformity, highlighting the outcome and any improvements made to the process. For instance:
"When I find a discrepancy during an inspection, I first document it thoroughly, noting all relevant details. I then conduct a root cause analysis to understand why the non-conformity occurred. After identifying the cause, I collaborate with the production and engineering teams to develop and implement a corrective action plan. For example, in my previous role, I discovered a recurring issue with a supplier's material. By working closely with the supplier and our internal teams, we were able to adjust the material specifications and improve our inspection process, which resulted in a significant reduction in non-conformities."
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