When answering this question, focus on a specific instance where you faced a challenging decision related to product quality. Describe the context, the options you considered, and the factors that influenced your decision. Highlight the outcome and what you learned from the experience. For example:
"In my previous role, we discovered a batch of products that did not meet our quality standards just before a major shipment. The options were to delay the shipment and rework the products or to ship them as they were. I decided to delay the shipment, despite the potential financial impact, because maintaining our quality standards was paramount. We communicated transparently with the client, reworked the products, and ultimately delivered a high-quality batch. This decision reinforced the importance of upholding quality standards and strengthened our client relationship."
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