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Can you provide an example of a time when you identified a significant quality issue and how you resolved it?

Your Answer

How To Answer This Question?

When answering this question, focus on a specific instance where you identified a significant quality issue in a pharmaceutical product. Describe the context and the nature of the issue in detail. Explain the steps you took to investigate and resolve the problem, emphasizing your analytical skills, attention to detail, and adherence to safety standards. Highlight any collaboration with team members or other departments, and the outcome of your actions. For example:

"In my previous role, I noticed an inconsistency in the dissolution rate of a batch of tablets. I conducted a thorough investigation, including reviewing batch records and testing raw materials. I discovered that a change in a supplier's process had altered the raw material's properties. I worked with the supplier to rectify the issue and implemented additional checks to prevent recurrence. As a result, we avoided a potential recall and ensured the product met all quality standards."

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