When answering this question, focus on demonstrating your ability to stay calm under pressure, follow safety protocols, and make quick, effective decisions. Provide a specific example from your experience where you successfully managed an emergency situation. Describe the context, the actions you took, and the outcome. For instance, you might talk about how you handled a medical emergency, a mechanical failure, or an unexpected obstacle on the route. Emphasize your commitment to passenger safety and your ability to think on your feet.
Example:
"During one of my shifts as a bus driver, a passenger suddenly collapsed and appeared to be having a seizure. I immediately pulled over to a safe location, contacted emergency services, and followed the first aid procedures I had been trained in. I kept the other passengers calm and informed while we waited for the paramedics to arrive. The passenger received the necessary medical attention and later recovered. This experience reinforced the importance of being prepared for any situation and staying composed under pressure."
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