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How do you handle conflicts or disputes with suppliers?

Your Answer

How To Answer This Question?

When answering this question, emphasize your ability to handle conflicts professionally and constructively. Discuss specific strategies you use to resolve disputes, such as clear communication, negotiation, and finding mutually beneficial solutions. Provide an example of a past conflict with a supplier, how you addressed it, and the outcome. For instance, you might say:

"In my previous role, we had a situation where a supplier consistently delivered late. I scheduled a meeting to discuss the issue, listened to their concerns, and we worked together to adjust the delivery schedule to better align with their capabilities while still meeting our needs. This improved our relationship and ensured timely deliveries moving forward."

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