When answering this question, it's important to demonstrate your understanding of the standard procedures and protocols for dealing with malfunctioning or tampered meters. Start by explaining the steps you would take to verify the issue, such as checking for any visible signs of tampering or malfunction. Mention the importance of documenting your findings accurately and reporting the issue to the appropriate department or supervisor. You can also discuss any relevant experience you have in dealing with similar situations and how you resolved them. For example:
"If I suspect a meter is malfunctioning or has been tampered with, I would first conduct a thorough visual inspection to look for any obvious signs of damage or tampering. I would then compare the meter readings with previous records to identify any discrepancies. If the issue persists, I would document my findings in detail and report the problem to my supervisor or the technical team for further investigation. In my previous role, I encountered a similar situation where a meter was giving inconsistent readings. I followed the protocol and reported it, which led to the discovery of a technical fault that was promptly fixed."
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