When answering this question, it's important to demonstrate your ability to navigate conflicts professionally and maintain the integrity of scientific information. Start by acknowledging the importance of both teams' perspectives. Explain that you would first seek to understand the root cause of the disagreement by facilitating open communication between the teams. Emphasize your role as a mediator who ensures that the medical team's scientific data is accurately represented while also considering the commercial team's objectives. Provide an example where you successfully resolved a similar conflict, highlighting your negotiation skills and commitment to ethical standards. For instance, you might say:
"In my previous role, there was a disagreement between the medical and commercial teams regarding the interpretation of clinical trial data. I organized a meeting where both teams could present their viewpoints. By fostering an open dialogue and focusing on the shared goal of patient well-being, we were able to reach a consensus that respected the scientific data and met commercial needs. This experience reinforced the importance of clear communication and ethical responsibility in my role as a Medical Science Liaison."
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