When answering this question, it's important to demonstrate your ability to prioritize tasks based on urgency, impact on production, and safety considerations. Start by explaining your general approach to prioritization, such as assessing the severity of the issue, the potential downtime it could cause, and any safety risks involved. Provide a specific example from your past experience where you successfully managed multiple maintenance requests, detailing the criteria you used to prioritize and the outcome of your actions. For instance, you might say:
"In my previous role, I often had to juggle multiple maintenance requests. I would first assess each request to determine its urgency and impact on production. Safety issues were always my top priority, followed by tasks that could cause significant downtime. For example, there was a time when I had to choose between fixing a minor leak and addressing a malfunctioning conveyor belt. I prioritized the conveyor belt because it was critical to our production line and any downtime would have had a major impact on our output. By addressing the most critical issues first, I was able to keep the facility running smoothly and safely."
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