When answering this question, it's important to demonstrate your ability to stay calm under pressure and your strategic thinking skills. Start by explaining the importance of having contingency plans in place. Provide a specific example of a disruption you faced in the past, how you assessed the situation, the steps you took to mitigate the impact, and the outcome. Highlight your communication skills, as keeping stakeholders informed is crucial during disruptions. For instance:
"In my previous role, we faced a sudden shortage of raw materials due to a supplier issue. I immediately convened a team meeting to assess our current inventory and identify alternative suppliers. We also adjusted our production schedule to prioritize the most critical orders. Throughout the process, I maintained open communication with our clients to manage their expectations. As a result, we were able to minimize delays and maintain customer satisfaction."
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