When answering this question, focus on a specific instance where you identified an inefficiency in a logistics process and took steps to improve it. Start by describing the problem, then explain the actions you took to address it, and finally, highlight the positive outcomes of your intervention. Use metrics or data to quantify the improvements if possible. For example:
"In my previous role, I noticed that our delivery times were inconsistent, which was affecting customer satisfaction. I conducted a thorough analysis of our delivery routes and identified several bottlenecks. By implementing a new routing software and optimizing our delivery schedules, we were able to reduce delivery times by 20% and improve on-time delivery rates by 15%. This not only enhanced customer satisfaction but also reduced operational costs."
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