When answering this question, focus on a specific project where you played a key role in improving internal communication. Start by briefly describing the context and the communication challenge you faced. Then, explain the steps you took to address the issue, including any strategies, tools, or methods you used. Highlight the outcomes and how they benefited the organization, such as improved employee engagement, better information flow, or enhanced team collaboration. Use metrics or feedback to quantify the success if possible. For example:
"In my previous role, I managed a project to improve communication between the management and remote employees. We implemented a new intranet system that included regular updates, a feedback mechanism, and virtual town hall meetings. As a result, employee engagement scores increased by 20%, and we received positive feedback from staff about feeling more connected and informed."
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