When answering this question, focus on a specific example where you played a key role in managing communication for a major organizational change. Start by briefly describing the context of the change (e.g., merger, restructuring, new leadership). Explain your role and the strategies you used to ensure clear, consistent, and effective communication. Highlight any challenges you faced and how you overcame them. Emphasize the outcomes of your efforts, such as improved employee understanding, engagement, or morale. For example:
"In my previous role at XYZ Corp, we underwent a major restructuring. As the Internal Communications Specialist, I developed a comprehensive communication plan that included regular updates, Q&A sessions, and feedback channels. One challenge was addressing employee concerns and rumors, which I tackled by ensuring transparency and providing timely information. As a result, we saw a significant increase in employee engagement and a smoother transition process."
Stand out from the crowd with video applications! Make your video applications in minutes and show the real you.