When answering this question, emphasize your communication skills and your ability to simplify complex information. Provide examples of how you have successfully educated clients in the past. Mention any specific techniques or tools you use, such as visual aids, analogies, or written summaries. Highlight your patience and willingness to ensure clients fully understand their policies. For example:
"I approach educating clients by first assessing their current understanding of insurance terms and policies. I then use simple language and analogies to explain complex concepts. For instance, I might compare an insurance policy to a safety net that protects them in various scenarios. I also provide written summaries and visual aids to reinforce the information. I always encourage clients to ask questions and ensure they feel comfortable with the information before moving forward."
Stand out from the crowd with video applications! Make your video applications in minutes and show the real you.