This question is designed to evaluate your negotiation skills, client advocacy, and understanding of insurance products. When answering, choose a specific example where you successfully negotiated better terms for a client. Start by briefly describing the client's situation and needs. Then, explain the steps you took to negotiate with the insurance company, highlighting any strategies or techniques you used. Finally, discuss the outcome and how it benefited the client. For example:
"A client came to me with a high premium on their existing policy. After reviewing their coverage, I identified areas where they were over-insured. I approached several insurance companies to negotiate better rates and coverage options. By leveraging the client's clean claims history and bundling policies, I was able to secure a 20% reduction in their premium while maintaining comprehensive coverage. The client was extremely satisfied with the savings and the improved policy terms."
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