To answer this question effectively, emphasize your leadership skills, attention to detail, and the processes you have in place to ensure high cleaning standards. Mention specific strategies such as regular training sessions, checklists, and inspections. Provide examples from your past experience where you successfully maintained or improved cleaning standards.
Example: "I ensure that cleaning standards are consistently met by implementing a comprehensive training program for all new hires and conducting regular refresher courses for existing staff. I use detailed checklists to ensure that every task is completed to the highest standard. Additionally, I perform regular inspections and provide immediate feedback to address any issues. For instance, at my previous job, I introduced a new inspection protocol that reduced complaints by 30%."
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