When answering this question, emphasize your ability to stay calm and organized during busy times. Explain your method for prioritizing tasks, such as seating guests, managing reservations, and ensuring customer satisfaction. Provide a specific example if possible.
Example: "When the restaurant is busy, I prioritize tasks by first ensuring that guests are greeted and seated promptly, as this sets the tone for their dining experience. I then focus on managing reservations to avoid overbooking and ensure a smooth flow of guests. Throughout the shift, I keep an eye on the dining area to address any immediate issues, such as clearing tables or assisting servers. For instance, during a particularly busy evening, I managed to seat a large party quickly by coordinating with the kitchen and servers, ensuring they had a pleasant experience despite the rush."
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