When answering this question, emphasize your ability to stay calm and composed under pressure. Explain that you understand the importance of keeping guests informed and comfortable during their wait. Provide examples of how you have managed long wait times in the past, such as offering complimentary drinks, providing accurate wait time estimates, or engaging guests in conversation to make their wait more pleasant. Highlight any specific strategies you use to ensure guests feel valued and well taken care of, even during busy times.
Stand out from the crowd with video applications! Make your video applications in minutes and show the real you.