Can you provide an example of a time when you had to handle a kitchen crisis? How did you manage it?

Your Answer

How To Answer This Question?

When answering this question, focus on a specific incident where you successfully managed a kitchen crisis. Start by briefly describing the situation and the challenges it presented. Then, explain the steps you took to address the crisis, emphasizing your problem-solving skills, quick thinking, and leadership. Highlight the outcome and any positive feedback received. For example:

"During a busy dinner service, our main oven broke down, and we had a full house with several reservations. I quickly assessed the situation and delegated tasks to my team to ensure we could still meet our service standards. We utilized our other cooking equipment more efficiently and adjusted the menu slightly to accommodate the situation. I also communicated with the front-of-house staff to manage customer expectations. In the end, we managed to serve all our guests on time, and I received commendations from both the staff and customers for handling the situation effectively."