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Can you describe a time when you had to deal with a difficult situation at work and how you resolved it?

Your Answer

How To Answer This Question?

When answering this question, focus on a specific instance where you encountered a challenging situation at work. Describe the context, the actions you took to address the issue, and the outcome. For a dishwasher role, you might talk about a time when the kitchen was extremely busy, and there was a backlog of dirty dishes. Explain how you prioritized tasks, communicated with your team, and worked efficiently to ensure that the kitchen ran smoothly. Emphasize your ability to stay calm under pressure and your commitment to maintaining a clean and organized workspace.

Example:

"In my previous job as a dishwasher, there was a night when we were short-staffed, and the restaurant was busier than usual. The dirty dishes were piling up quickly, and the kitchen staff was getting overwhelmed. I took the initiative to reorganize the dishwashing area to make it more efficient. I also communicated with the kitchen staff to prioritize the most urgently needed items. By staying focused and working quickly, I was able to catch up on the backlog and keep the kitchen running smoothly. This experience taught me the importance of staying calm under pressure and being proactive in finding solutions."

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