When answering this question, emphasize your communication skills, understanding of customs regulations, and ability to manage client relationships. Provide specific examples of how you have successfully communicated with clients in the past. For instance, you might discuss how you keep clients informed about regulatory changes, how you handle their inquiries promptly, and how you ensure that all documentation is accurate and submitted on time. Highlight any tools or systems you use to facilitate communication, such as CRM software or regular status updates. Example: 'I ensure effective communication with clients by maintaining regular contact through emails and phone calls, providing them with timely updates on their shipments. I also use a CRM system to track all client interactions and ensure that no detail is overlooked. Additionally, I make it a point to educate clients about any changes in customs regulations that might affect their shipments, ensuring they are always well-informed and prepared.'
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