When answering this question, emphasize your ability to stay calm under pressure, your quick decision-making skills, and your experience with crisis management. Provide specific examples of past experiences where you successfully handled unexpected changes or emergencies. For instance, you might describe a time when a scheduled event had to be canceled due to weather conditions, and how you quickly organized an alternative activity to keep guests entertained. Highlight your communication skills, teamwork, and ability to prioritize guest safety and satisfaction. Example: 'During a sudden storm, we had to cancel the outdoor pool party. I quickly coordinated with my team to set up an indoor movie night, ensuring all guests were informed and entertained. My ability to stay calm and think on my feet helped maintain a positive guest experience despite the unexpected change.'
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