When answering this question, emphasize your ability to stay calm under pressure and your method for prioritizing tasks based on urgency and importance. Provide a specific example from your past experience where you successfully managed multiple requests simultaneously. For instance, you might say:
"In my previous role as a concierge, I often had to assist multiple guests at the same time. I prioritize tasks by first assessing the urgency of each request. For example, if one guest needs immediate medical assistance and another needs dinner reservations, I would address the medical emergency first. I also communicate with guests to manage their expectations and keep them informed about the status of their requests. By staying organized and maintaining clear communication, I ensure that all guests receive the assistance they need in a timely manner."
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