This question is asked to understand your background and how it aligns with the responsibilities of the barista role. When answering, focus on specific experiences that highlight your skills in customer service, teamwork, and handling busy environments. Mention any relevant training or certifications, and provide examples of how you have successfully managed customer interactions, prepared beverages, and maintained a clean and organized workspace.
Example Answer:
"In my previous role as a barista at Café Delight, I was responsible for preparing a variety of coffee drinks, including espressos, lattes, and cappuccinos. I also handled customer orders, managed the cash register, and ensured the café was clean and welcoming. One of my key achievements was improving the efficiency of our morning rush by implementing a new order-taking system, which reduced wait times by 20%. My experience has taught me the importance of providing excellent customer service and working efficiently as part of a team."
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